Privacy Policy

Privacy Policy

Tryon Solutions, Inc. (“We” or “Tryon Solutions”) takes your privacy seriously. This Privacy Policy explains the types of personal information we collect and how we use, disclose and protect that information.

What does this Privacy Policy apply to?
This Privacy Policy applies to the treatment of personally identifiable information (“Personal Information”) collected by Tryon Solutions in connection with the use of websites, services, and applications Tryon Solutions operates or offers, including when you access the website (collectively the “Products”). This policy does not apply to the practices of companies that Tryon Solutions does not own or control, or to individuals that Tryon Solutions does not employ or manage.

Your Consent
By using any of the Products you are consenting to Tryon Solutions to collect, use, and disclose your Personal Information in accordance with this Privacy Notice. If you do not agree to the collection, use, and disclosure of your Personal Information in this way, please do not use the websites, services, or applications operated or offered by Tryon Solutions, or otherwise provide Tryon Solutions with your Personal Information. We provide you with the ability to opt-out of data collection and erase your data by sending a written notice, via certified mail, of your intent to opt-out and erase data to, including your name; address; product information; telephone number; email; a description of the personally identifying information you would like erased and a statement that you would like to opt-out of future data collection to:

Tryon Solutions
Attn: Legal
PO Box 12591
Raleigh, NC 27605

We will provide you with a confirmation that your personally identifying information has been erased within 90 days to the receipt of such notice.

Tryon Solutions will only collect, use, or disclose your Personal Information where it is fair and lawful to do so.  In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behavior. We may ask you to provide additional consent if we need to use your Personal Information for purposes not covered by this Privacy Notice.  You are not obligated to provide such consent, but if you decide not to, your participation in certain activities may be restricted. If you provide the additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Notice.

However, we may process your Personal Information without consent if we have a legitimate reason to do so, provided that such use will not have a prejudicial effect on your rights, freedoms, and interests.

What information do we collect?
We may receive and store any information you enter on our website or provide to us in any other way. The types of Personal Information collected include your name, address, email address, phone number, employer, username, password, or any other information you voluntarily provide through the use of our website, services, and applications.

We (and third-party service providers operating on our behalf) may also automatically collect, receive, and store information about you when you use our website, services, and applications through the use of cookies, server access logs, and other tools. Automatically collected Personal Information may include your IP address, browser information, details of web pages you viewed, hyperlinks you have clicked, and websites you visited before arriving at our website.

We collect information about how you use our Products, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities.

We collect information from and about the computers, phones, and other web-connected devices you use that integrate with our Products, and we combine this information across different devices you use, including but not limited to: (i) device attributes, such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins; (ii) device operations, such as the behaviors performed on the device, whether a window is foregrounded or backgrounded, or mouse movements; (iii) network and connections, such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network; and (iv) cookie data, data from cookies stored on your device, including cookie IDs and settings.

How do we use your Personal Information?
We may use your Personal Information to:

  • Improve our products, services, and websites;
  • Contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or services from us and the communication is relevant or related to that prior request and made within any timeframes by applicable laws;
  • Provide you with the products or services you request from us.

Protecting your Personal Information
We take all reasonable precautions to keep your Personal Information secure and require any third parties that handle or process your Personal Information for us to do the same. Access to your Personal Information is restricted to prevent unauthorized access, modification, or misuse, and is only permitted among our employees and agents on a need-to-know basis.

Contact Information
Feel free to contact us if you have any questions or concerns. To assist us with your request, please be sure to include your name, email address, and when applicable, your company’s name and your title.

BY POSTAL MAIL:
Tryon Solutions
PO Box 12591
Raleigh, NC 27605

BY EMAIL:
support@tryonsolutions.com

Changes to this Privacy Policy
Tryon Solutions may amend this Privacy Policy from time to time.  Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.